You need to be on this page to reset your password.
Enter your email address in the input field on the screen. This must be the email address that you used to register with.
Once you have entered your email address, click on the "Send Email" button
Check your inbox, you should have an email from us with a hyperlink.
You will either need to click on the link provided in the email, or copy it into your browser.
The page that will now open should look like the picture below:
The first field on the screen should contain your email address
The second will contain a unqiue key associated to your account
Click on the "Continue" button.
You will receive a new email confirming that your password has been changed.
The email will also have your new automatically generated password.
You can now login with your new password. Once you have logged in with your new password,
you can change your password in the "Update Details" page.